A broken garage door cable needs a trained technician, not a DIY fix. In Edmonton, replacing a pair of cables usually costs $180 to $320 plus GST, and most jobs take about an hour. If a cable is snapped, frayed or hanging loose, stop using the door and call us at 780-908-0907. We replace cables as a pair, check the springs and drums while we are there, and test the door balance before we leave.
Garage door cables carry the weight of the door and are connected to springs under heavy tension. Do not try to loosen, remove or re-thread a cable yourself. If the door is open, do not pull the red emergency release handle. A door with a failed cable can drop fast. Keep kids, pets and cars clear and call a technician.
Cables usually give a few warnings before they let go. Most Edmonton homeowners notice one of these first:
A frayed cable can still hold for a while, but it will not hold forever. If you see broken strands, book a repair before it snaps on a cold morning.
Opening the door with a broken cable bends the tracks, strains the opener and can pull the door off its rollers. A repair that costs a few hundred dollars can turn into a door replacement.
Cables are made of twisted steel strands, and they wear out like any moving part. Edmonton adds a few extra problems.
Road salt and moisture. Salt and slush come in on your tires and sit at the bottom bracket, where each cable is anchored. That is where we see the most corrosion.
Freeze and thaw cycles. Moisture gets into the strands, freezes, thaws and rusts the steel from the inside.
Spring trouble. A weak or broken spring puts uneven load on the cables. If one spring has gone, the cables are often close behind.
Worn drums and pulleys. A cable that rubs on a damaged drum frays quickly.
An off-track door. A door that has slipped out of its track pulls the cable at the wrong angle.
Plain age. Many cables last about as long as the springs, often seven to ten years with normal use, and less where salt sits on the hardware.
Here is what happens on a typical visit.
If one cable has snapped, the other has done the same work for the same number of years and is usually close to failing. A new cable next to a worn one also pulls unevenly, which tilts the door and wears the drums. Replacing the pair costs a little more on the day and often saves a second visit.
A loose cable that has simply jumped off its drum can sometimes be re-seated. A frayed, rusted, stretched or snapped cable cannot be repaired. It needs to be replaced. We will tell you which one applies after the inspection, before any work starts.
Pricing depends on your door size, spring type and what else is worn. These are typical Edmonton ranges. All prices are plus GST.
| Service | Typical price |
|---|---|
| Cable replacement, pair, standard residential door | $180 to $320 |
| Service call and diagnosis | $90 to $130 |
| Spring replacement, pair (if cables and springs both need work) | $280 to $450 |
Heavy insulated doors, double doors and commercial doors cost more because the cables, drums and labour are larger. We give you the full price before we start. Ask about doing the cables and a spring check in the same visit, since most of the labour overlaps.
Need the springs looked at too? See our broken garage door spring service in Edmonton.
Warehouses, shops and industrial buildings use heavier doors with heavier cables, and a stuck dock or service door stops work. We repair and replace cables on commercial overhead doors across Edmonton and Nisku. See our commercial overhead door service for more.
When a cable snaps, it can whip against the track, bend a roller or knock the door out of line. We check for related damage on every cable job:
If the damage goes beyond the cable, our general garage door repair service covers it in the same visit.
A stuck door can trap a vehicle or leave your garage open overnight. Our emergency garage door repair in Edmonton and same-day garage door repair pages explain how fast we can reach you.
We replace garage door cables in Edmonton, St. Albert, Sherwood Park, Spruce Grove, Leduc, Beaumont, Nisku and Fort Saskatchewan.
A pair of cables on a standard residential door usually costs $180 to $320 plus GST. Heavier insulated, double and commercial doors cost more. We confirm the price before we start.
No. A door with a broken cable is unbalanced and can tilt, jam or drop. Using it can bend the tracks and damage the opener. Stop using it and call a technician.
We recommend replacing both. The second cable has the same wear as the first, and a mismatched pair pulls the door unevenly.
Most cable jobs take about an hour. If the door is off track or the springs or drums also need work, it takes longer.
Yes, if the door is stuck open, stuck closed with a car inside, hanging crooked or unsafe to touch. A frayed cable that still works can usually wait a day or two, but it should not wait long.
Salt, moisture and freeze and thaw cycles rust the cable, especially at the bottom bracket. Cold mornings add load when the door is already stiff, and that is often when a weak cable gives out.
Many last as long as the springs, often seven to ten years with normal use. Salt and moisture shorten that. A yearly inspection catches wear early.
Yes. We replace cables on commercial overhead doors in Edmonton and Nisku. Call us with your door size and we will confirm the price.
A snapped cable will not fix itself, and using the door makes it worse. Call 780-908-0907 or request a quote and we will get a technician to you. We are open 24 hours a day, 7 days a week.