
Most broken garage doors in Edmonton come down to a short list of parts: the springs, the cables, the tracks, the rollers, the opener or the safety sensors. A technician can usually find the cause in one visit and fix it the same day. A service call runs $90 to $130 plus GST, and the repair is priced before any work starts. If your door is stuck, crooked or making a new noise, stop using it and call us at 780-908-0907. We answer 24 hours a day, 7 days a week.
Garage door springs and cables hold enough stored force to cause serious injury. Do not touch the springs, cable drums or the brackets at the bottom of the door. If the door is open and something has failed, do not pull the red emergency release handle. The door can drop fast. Keep people, pets and vehicles clear and call a technician.
Find your symptom below. Each row links to the page that explains that repair in detail.
| What you notice | Most likely cause | Where to read more |
|---|---|---|
| A loud bang, then the door will not lift or feels very heavy | Broken torsion or extension spring | Broken garage door spring repair |
| Door hangs crooked, or a cable is loose on the floor | Snapped or frayed cable | Broken garage door cable repair |
| Loud grinding, scraping or a rough, jerky ride | Worn rollers or dry hinges | Garage door roller replacement |
| Opener hums or clicks but the door barely moves | Broken spring, or a failing opener | Garage door opener repair |
| Door goes down a little, then reverses, and a light blinks | Dirty or misaligned safety sensors | Covered below |
| Door has slipped out of the track on one side | Bent track, loose bracket or failed cable | Covered below |
| Remote or keypad does nothing, but the wall button works | Dead batteries, lost programming or a remote fault | Garage door opener repair |
| A dent, crack or bowed section | Panel damage from impact or cold | Covered below |
If more than one row fits, that is normal. Parts wear together, and one failure often puts load on the next part.
Using a broken door bends the tracks, strips the opener gear and can pull the door off its rollers. A repair that costs a few hundred dollars can turn into a door replacement.
Garage doors are built to move a few times a day for years. Our climate shortens that.
Cold weather. Grease stiffens, rubber seals harden and steel parts get more brittle in deep cold. Springs often fail on the first very cold morning of the season.
Frozen doors. Melted snow can freeze the bottom seal to the slab. If the opener fights a frozen door, it can break a panel, a belt or a chain. Thaw it before you press the button.
Road salt. Salt and slush from your tires sit on the lower brackets, cables and track, and corrode them.
Heavy insulated doors. Many Edmonton homes have insulated doors, which weigh more than basic steel doors. That adds load to the springs, cables and opener.
Missed maintenance. Hinges, rollers and springs need a check and a light lubricant each year. Most breakdowns we see started as a small problem someone did not catch.
Safety sensors sit near the floor on each side of the door. If something blocks the beam, or one sensor is knocked out of line, the door will not close. The usual signs are a door that reverses on the way down and a blinking light on the opener. Wipe the lenses and check that both lights are steady. If the problem continues, call us. A damaged wire or failed sensor needs a technician.
An off-track door has jumped out of the metal track on one or both sides. Common causes are a bent track, a loose bracket, a snapped cable or a hit from a vehicle. Do not run the opener or push the door back in yourself. Forcing it can crease the panels and break the rollers. We reset the door, straighten or replace the track and check the cables and rollers for damage.
A dented, cracked or bowed section can come from a bumper, a hockey puck, a frozen seal or years of cold. Sometimes a single section can be replaced if the door model is still available. If the damage is widespread, or the door is old, replacement makes more sense. We will tell you which is the better value.
Most doors can be repaired. Springs, cables, rollers, sensors, openers and a single damaged panel are all repair jobs. Replacement is worth a look when:
We give you both numbers when the choice is close. If replacement is the better call, see our garage door installation service.
Pricing depends on the door size, the parts and how much is worn. These are typical Edmonton ranges. All prices are plus GST.
| Service | Typical price |
|---|---|
| Service call and diagnosis | $90 to $130 |
| Cable replacement, pair, standard residential door | $180 to $320 |
| Spring replacement, pair, standard residential door | $280 to $450 |
| Rollers, tracks, sensors, panels and openers | Priced after inspection |
Heavy insulated doors, double doors and commercial doors cost more. We give you the full price before we start, so there are no surprises once the door is open.
We repair house garage doors, townhome and condo doors, and commercial overhead doors for shops, warehouses and industrial buildings. If the door is a commercial overhead door, see our commercial overhead door service.
If your car is trapped, the door is stuck open overnight or the door is not safe to touch, read about our emergency garage door repair in Edmonton and our same-day garage door repair.
We repair garage doors in Edmonton, St. Albert, Sherwood Park, Spruce Grove, Leduc, Beaumont, Nisku and Fort Saskatchewan.
Stop using it, keep people clear and call a technician. Do not try to lift a heavy door or release it when it is open. Operating a broken door can turn a small repair into a large one.
The usual causes are a broken spring, a snapped cable, a dead remote battery, a disconnected opener, a frozen bottom seal or a track problem. If the opener hums but the door will not lift, a broken spring is the most common reason.
Most can be repaired. Springs, cables, rollers, sensors, openers and a single damaged panel are all repairs. Replacement makes sense when several sections are damaged, parts are no longer made or repair costs are close to the price of a new door.
Yes. The door is heavy, and the springs and cables hold stored force. A failed part can make the door drop or whip out. Keep clear until a technician checks it.
A service call is typically $90 to $130 plus GST. A cable pair is usually $180 to $320, and a spring pair $280 to $450, all plus GST. We confirm the full price before we start.
Most common repairs take about an hour. Off-track doors, panel replacements and opener installs take longer.
Yes. We are open 24 hours a day, 7 days a week. Call and we will tell you how soon we can be there.
A broken door does not get better with use. Call 780-908-0907 or request a quote and we will get a technician to you. We are open 24 hours a day, 7 days a week.