
If your garage door is broken in Heritage Valley, call 780-908-0907. Our shop is on Chappelle Rd. SW, inside Heritage Valley, and we repair springs, cables, rollers, tracks, sensors and openers on homes across the area, 24 hours a day, 7 days a week. A service call and diagnosis typically costs $90 to $130 plus GST, and you approve the written price before we start.
A broken spring or cable can drop the door without warning. If you heard a loud bang, the door will not lift or a cable is hanging loose, stop using the door. Do not pull on it, do not use the red release handle with the door open and do not try to fix it yourself. Keep people, pets and vehicles clear and call us.
Heritage Valley is one of Edmonton’s largest and fastest-growing areas. The City set it up in 2001 with plans for 15 neighbourhoods, and new streets are still going in. Chappelle alone grew from about 150 people in 2012 to nearly 4,800 by 2019. So most doors here are new or fairly new, and the calls reflect that:
Our general garage door repair service covers everything else.
We are not driving in from across the city. Our shop is at 5430 Chappelle Rd. SW, in the Chappelle neighbourhood. That gives us a shorter drive to most Heritage Valley addresses than to the rest of Edmonton. Travel time still depends on the time of day, traffic and the weather, so we do not promise a time we cannot keep. When you call, we give you an arrival window for your address. Doors that are stuck open, off the track or hanging on a loose cable come first.
For a repair that is not urgent, book early in the day. See our same-day garage door repair page for how same-day booking works and our emergency garage door repair page for after-hours calls.
A new build door is not always a quiet door. Houses settle, bolts work loose and rollers run dry. Before you call, you can do a few safe checks:
Do not touch the springs, the cables or the brackets at the bottom corners of the door. They are under extreme tension. If the noise continues, a roller may be worn or a track may be out of line. See our garage door maintenance service and track repair.
A spring is rated for a set number of cycles, and one cycle is one open and one close. A standard spring is good for about 10,000 cycles. Builders often fit the lowest-rated spring, which is fine for a home that is used lightly.
A busy household opens the garage door six to ten times a day. At eight cycles a day, a standard spring reaches its limit in about three and a half years. A door used three times a day lasts about nine years. If your spring has broken on a door that is only a few years old, that is normal wear, not a defect. Ask us about a higher-cycle spring when you replace it.
Streets that are still being built bring dust into garages. Dust on sensor lenses and rollers causes many calls in new areas. Wipe the sensor lenses with a soft cloth and keep the tracks clean. In winter, check the bottom seal and clear snow from the base of the door, and keep the sensors wiped, because frost on a lens can stop the door from closing.
Larger estate doors, with double or triple openings, need springs sized for their weight. See our Windermere page for how we handle large and custom doors.
We serve all of Heritage Valley, including:
Rutherford, in the same area, has its own page: Rutherford. If your street is not listed, call us and we will tell you if we can come.
These are typical prices for the Edmonton area, plus GST. We confirm your exact price in writing before we start.
| Repair | Typical price |
|---|---|
| Service call and diagnosis | $90 to $130 |
| Spring replacement, pair, standard door | $280 to $450 |
| Cable replacement, pair, standard door | $180 to $320 |
| Roller replacement, full set | $150 to $260 |
| Off-track door reset and realignment | $150 to $300 (more if the track is bent) |
| Sensor cleaning and realignment | $90 to $150 |
| Opener repair (remotes, limit settings, simple parts) | $120 to $180 |
Heavier doors, insulated doors, double doors and large shop doors cost more because the parts and the labour are bigger. After-hours and travel charges, if any, are told to you before the work begins.
Along with repairs and new doors, we also do:
Ask us when you call.
We also repair garage doors in Rutherford, Ellerslie, Summerside, Windermere and Terwillegar.
A service call and diagnosis typically costs $90 to $130 plus GST. A spring pair typically costs $280 to $450, a cable pair $180 to $320 and a roller set $150 to $260. We confirm the exact price in writing before we start.
We tell you the full price, including any travel or after-hours charge, before we start, and you approve it first. Call us with your address and we will confirm the price for your visit.
Our shop is on Chappelle Rd. SW, inside Heritage Valley, so we are usually close. The time still depends on the time of day, traffic and the weather. We give you an arrival window when you call. Doors that are stuck open, off the track or hanging on a loose cable come first.
New homes settle, and bolts loosen and rollers dry out in the first year or two. Tighten the hinge and track bracket bolts, lubricate the rollers and hinges and wipe the tracks. Do not touch the springs, cables or bottom brackets. If the noise continues, call us and we will find the cause.
A standard spring is rated for about 10,000 cycles. A door opened eight times a day reaches that in about three and a half years. A door opened three times a day lasts about nine years. A higher-cycle spring lasts longer on a busy door.
The most common causes are a frosted or dusty sensor, ice at the base of the door or an opener that has lost its settings. Wipe both sensor lenses, clear the base and try again. If it still will not close, call us.
Often yes. Larger doors need springs sized for their weight, so tell us the width, height and whether the door is insulated, and send a photo. We confirm the size on site before we replace anything.
No. Springs and cables are under extreme tension and can cause serious injury. If you heard a bang, the door will not lift or a cable is loose, stop using the door and call us.
Tell us what your door is doing and we will tell you what we need and how fast we can be there. Call 780-908-0907 or request a quote. We are open 24 hours a day, 7 days a week.